Fostering Repeat Business | Cody Landefeld

Transcript

1. FOSTERING REPEAT BUSINESS HOW TO 10X YOUR ECOM CONSULTING C O D Y L A N D E F E L D / M O D E E F F E C T
2. HOW DID I GET HERE? C O D Y L A N D E F E L D / M O D E E F F E C T
3. HOW DID I GET HERE? STARTED FREELANCING IN 2000 BEGAN AGENCY IN 2010 FOCUSED ON WOO 4 YEARS AGO 25% YOY REVENUE BOOST FROM RECURRING C O D Y L A N D E F E L D / M O D E E F F E C T
4. WHY WOO? C O D Y L A N D E F E L D / M O D E E F F E C T
5. WHY WOO? STARTED FREELANCING IN 2000 BEGAN AGENCY IN 2010 FOCUSED ON WOO 4 YEARS AGO IMPLEMENTED ONGOING SERVICES 2 YEARS AGO C O D Y L A N D E F E L D / M O D E E F F E C T
6. WHEN DO CLIENT RELATIONSHIPS BEGIN? C O D Y L A N D E F E L D / M O D E E F F E C T
7. WHEN DO CLIENT RELATIONSHIPS BEGIN? STORE OWNERS ARE FOCUSED ON ONE ISSUE NO ONE WANTS TO REDESIGN ONE SMALL WIN, LEADS TO LONGER VICTORY C O D Y L A N D E F E L D / M O D E E F F E C T
8. THINK BEYOND THE PROJECT C O D Y L A N D E F E L D / M O D E E F F E C T
9. THINK BEYOND THE PROJECT PATIENCE AND DILLIGENCE IS KEY BEING CURIOUS IS MANDATORY BUILD TRUST WITH YOUR CLIENT C O D Y L A N D E F E L D / M O D E E F F E C T
10. BUILDING A PROCESS C O D Y L A N D E F E L D / M O D E E F F E C T
11. BUILDING A PROCESS LEARN TO SELL BUILD A PROCESS ON HOW TO FULFILL HIRE STAFF TO ASSIST, OR OUTSOURCE C O D Y L A N D E F E L D / M O D E E F F E C T
12. ACCOUNTING & SALES C O D Y L A N D E F E L D / M O D E E F F E C T
13. ACCOUNTING & SALES LEARN TO SELL CREATE GOALS FOR EACH CLIENT KEEP CLIENTS OLD AND NEW IN FRONT OF YOU C O D Y L A N D E F E L D / M O D E E F F E C T
14. QUESTIONS? C O D Y L A N D E F E L D / M O D E E F F E C T