Upgrade to Pro — share decks privately, control downloads, hide ads and more …

ファシリテーションの難しさと楽しさ

yohhatu
January 10, 2019

 ファシリテーションの難しさと楽しさ

Regional Scrum Gathering Tokyo2019 での発表資料 #RSGT2019

yohhatu

January 10, 2019
Tweet

More Decks by yohhatu

Other Decks in Business

Transcript

  1. ϑΝγϦςʔγϣϯͷ
    ೉͠͞ͱָ͠͞
    ΪϧυϫʔΫε
    தଜɹ༸ !ZPIIBUV

    IUUQTVOTQMBTIDPNQIPUPT54HXCVNBOV&
    3FHJPOBM4DSVN(BUIFSJOHš5PLZP

    View Slide

  2. ɾதଜɹ༸ Α͏

    ɾΪϧυϫʔΫε
    ɾݱ৔ίʔνΞδϟΠϧίʔν
    ɾೝఆεΫϥϜϚελʔ
    ɾ%FW-07&ؔ੢
    ɾ!ZPIIBUV
    IUUQBCPVUNFZPIIBUV
    ࣗݾ঺հ

    View Slide

  3. ΪϧυϫʔΫε
    ✔ԾઆݕূܕͷαʔϏεاը΍։ൃɺݱ৔
    վળ͢Δݱ৔ίʔνͳͲͰΫϥΠΞϯτͷ
    ࣄۀΛਪਐ͢Δ
    ✔ϛογϣϯ͸ʮਖ਼͍͠΋ͷΛਖ਼ͭ͘͘͠
    ΔʯɺՁ஋͸ʮӽڥʯ
    ✔શࠃ֤஍ͷΤϯδχΞ
    ɺσβΠφʔͱ૊Έɺ
    ద࣌దνʔϜΛ࣮ݱ͍ͯ͠Δ

    View Slide

  4. IUUQTWJTVBMIVOUDPNGQIPUPG
    ݱ৔ίʔνͱ͸ʁ

    View Slide

  5. ϛογϣϯ
    ʮਖ਼͍͠΋ͷΛਖ਼ͭ͘͘͠Δʯ
    ݱ৔Λ૿΍͢

    View Slide

  6. ؔΘͬͨݱ৔

    IUUQTWJTVBMIVOUDPNQIPUP

    View Slide

  7. ؔΘͬͨνʔϜ
    νʔϜ
    IUUQTWJTVBMIVOUDPNQIPUP

    View Slide

  8. View Slide

  9. ✔ϑΝγϦςʔγϣϯΛ΍Δ࣌ͷམͱ
    ݀͠
    ✔ݱ৔ίʔν͕ߟ͑ΔϑΝγϦςʔγϣ
    ϯΛ͏·͘΍ΔͨΊͷώϯτ
    ࠓ೔ಘΒΕΔ͔΋͠Εͳ͍͜ͱ

    View Slide

  10. ✔ΞδϟΠϧͷ࿩
    ✔4DSVNͷ࿩
    ✔ݱ৔վળͷ͓࿩
    ࠓ೔͓࿩͠ͳ͍͜ͱ

    View Slide

  11. View Slide

  12. IUUQTWJTVBMIVOUDPNQIPUP
    ஫ҙ఺

    View Slide

  13. ஫ҙ఺
    ✔͋Δಛఆͷݱ৔ͷ͜ͱͰ͸ͳ͍Ͱ͢
    ✔ࣗ෼ͷମݧ΍஌ݟ͔ΒͷҙݟͰ͢
    ✔εϥΠυ͸ެ։͍ͯ͠·͢

    View Slide

  14. Έͳ͞Μʹ࣭໰Ͱ͢

    View Slide

  15. ✔ϑΝγϦςʔγϣϯΛ͍ͯ͠Δਓʁ

    ✔ϑΝγϦςʔγϣϯͷ೰Έ͕͋Δ
    ਓʁ
    Έͳ͞Μʹ࣭໰Ͱ͢

    View Slide

  16. ໨࣍
    ✔ϑΝγϦςʔγϣϯͱ͸ʁ
    ✔ϑΝγϦςʔγϣϯͷ೉͠͞ͱ͸ʁ
    ✔ϑΝγϦςʔγϣϯͷָ͠͞ͱ͸ʁ
    ✔ݱ৔ίʔν͕ϑΝγϦςʔτ͢Δ࣌
    ʹେࣄʹ͍ͯ͠Δͭͷ͜ͱ

    View Slide

  17. lϑΝγϦςʔγϣϯzͱ͸ʁ
    IUUQTVOTQMBTIDPNQIPUPTX;7.X8E"CCH

    View Slide

  18. ϑΝγϦςʔγϣϯͱ͸ɺਓʑͷ׆ಈ͕༰қʹ
    Ͱ͖ΔΑ͏ࢧԉ͠ɺ͏·͘͜ͱ͕ӡͿΑ͏଩औ
    Γ͢Δ͜ͱɻ
    ूஂʹΑΔ໰୊ղܾɺΞΠσΞ૑଄ɺڭҭɺֶ
    श౳ɺ͋ΒΏΔ஌ࣝ૑଄׆ಈΛࢧԉ͠ଅਐͯ͠
    ͍͘ಇ͖Λҙຯ͠·͢ɻ
    ͦͷ໾ׂΛ୲͏ਓ͕ϑΝγϦςʔλʔͰ͋Γɺ
    ձٞͰݴ͑͹ਐߦ໾ʹ͋ͨΓ·͢ɻ
    ఆٛ
    IUUQTXXXGBKPSKQGBDJMJUBUJPO

    View Slide

  19. ձٞɺϛʔςΟϯά౳ͷ৔Ͱɺൃݴ΍ࢀՃΛଅͨ͠Γɺ
    ࿩ͷྲྀΕΛ੔ཧͨ͠ΓɺࢀՃऀͷೝࣝͷҰகΛ֬ೝ͠
    ͨΓ͢ΔߦҝͰհೖ͠ɺ߹ҙܗ੒΍૬ޓཧղΛαϙʔ
    τ͢Δ͜ͱʹΑΓɺ૊৫΍ࢀՃऀͷ׆ੑԽɺڠಇΛଅ
    ਐͤ͞ΔϦʔμʔͷ࣋ͭೳྗͷ̍ͭɻίϛϡχέʔ
    γϣϯεΩϧҎ֎ʹ΋ɺϧʔϧ͕ඞཁͳ৔߹ͷ಺༰ઃ
    ఆ΍ิॿɺϓϩάϥϜͷσβΠϯɺਐΊํ΍ɺ͞Βʹ
    ձٞͷ৔ॴ΍ࢀՃऀͷબ୒ɺ೔ఔͷσβΠϯͳͲɺΦʔ
    ΨφΠβʔ΍ϦʔμʔͷػೳΛ୲͏ɻձٞͷ৔ʹݶఆ
    ͞ΕΔػೳͱ͢Δͷ͸ޡΓͰ͋Γɺ೔ৗͰͷ૊৫ίϛϡ
    χέʔγϣϯશൠʹ͓͍ͯɺϑΝγϦςʔγϣϯٕज़
    ͸׆༻͞ΕΔɻ
    ఆٛ
    IUUQCJUMZ1R&82

    View Slide

  20. ʲ৔ͷσβΠϯͷεΩϧʳ
    ৔Λͭ͘Γɺͭͳ͛Δ
    ɾνʔϜઃܭ
    ɾϓϩηεઃܭ
    ɾΞΠεϒϨΠΫ
    ʲରਓؔ܎ͷεΩϧʳ
    ड͚ࢭΊɺҾ͖ग़͢
    ɾ܏ௌͱ࣭໰
    ɾඇݴޠϝοηʔδ
    ɾඇ߈ܸతࣗݾओு
    ʲߏ଄ԽͷεΩϧʳ
    ͔Έ߹Θͤɺ੔ཧ͢Δ
    ɾ࿦ཧίϛϡχέʔγϣϯ
    ɾϑΝγϦςʔγϣϯάϥϑΟοΫ
    ɾϑϨʔϜϫʔΫ
    ʲ߹ҙܗ੒ͷεΩϧʳ
    ·ͱΊͯɺ෼͔Γ߹͏
    ɾҙࢥܾఆख๏
    ɾίϯϑϦΫτϚωδϝϯτ
    ɾϑΟʔυόοΫ
    ڞ༗
    ൃࢄ
    ܾఆ
    ऩଋ

    View Slide

  21. 4DSVNͷதͰ͸ʁ
    IUUQTVOTQMBTIDPNQIPUPTGUW+YXM3:

    View Slide

  22. 4DSVN(VJEF
    εΫϥϜϚελʔ͸ɺ͞·͟·ͳܗͰ։ൃνʔϜΛ
    ࢧԉ͢Δɻ
    ɾඞཁʹԠͯ͡εΫϥϜΠϕϯτΛϑΝγϦςʔ
    τ͢Δɻ

    View Slide

  23. ΤοηϯγϟϧεΫϥϜ
    ʮεΫϥϜϚελʔ͸ɺϑΝγϦςʔλʔͱ͠
    ͯɺνʔϜ͕՝୊Λղܾ͠εΫϥϜͷར༻Λվ
    ળͰ͖ΔΑ͏ʹखॿ͚Λ͢Δɻʯ

    View Slide

  24. ϑΝγϦςʔγϣϯ͸εΫϥϜϚε
    λʔʹͱͬͯඞཁͳεΩϧͷͭ
    IUUQXXXCBSSZPWFSFFNDPNUIFTUBODFTPGBTDSVNNBTUFSOEFEJUJPO

    View Slide

  25. ݱ৔ίʔνͱͯ͠ͷ
    ϑΝγϦςʔγϣϯ
    IUUQTWJTVBMIVOUDPNGQIPUPCDD

    View Slide

  26. ✔ࣗ਎͕ϑΝγϦςʔτ͢Δ

    ✔ผͷਓͷϑΝγϦςʔγϣϯΛݟΔ
    ✔ϑΝγϦςʔγϣϯΛڭ͑Δ ίʔ
    νؚΉ

    ϑΝγϦςʔγϣϯͱͷؔΘΓํ

    View Slide

  27. ✔৔ͮ͘Γ

    άϥϯυϧʔϧɺΞδΣϯμɺࢀՃऀΛબͿFUD
    ✔ձ࿩ͷަ௨੔ཧ
    ٞ࿦ͷݟ͑ΔԽɺ෇ᝦͳͲͷಓ۩ɺϑϨʔϜϫʔ
    ΫFUD

    ✔໨తʹ஧੣Λ੤͏

    μϒϧϧʔϓɺӽڥɺมԽʹదԠ͢Δ
    ݱ৔ίʔνͱͯ͠

    View Slide

  28. IUUQTNFEJVNDPN!UBNBLJUFUTVNPUPFYIBVTUJPOMPPQTPGEBUBUFBNEDF
    ͭͷྫ


    View Slide

  29. ϑΝγϦςʔγϣϯͷ೉͠͞ͱ͸ʁ
    IUUQTWJTVBMIVOUDPNQIPUP

    View Slide

  30. ϑΝγϦςʔγϣϯͷ೉͠͞
    ✔Αͦ͞͏ͳղ͕Θ͔ΓͮΒ͍
    ✔͙͢ʹঢ়گ͕มΘΔ
    ✔ϑΝγϦςʔγϣϯʹప͢Δ͜ͱ

    View Slide

  31. Αͦ͞͏ͳղ͕Θ͔ΓͮΒ͍
    ✔৔ͷ໨త͕ୡ੒͞ΕͨΑ͏ʹҰݟݟ͑ͯ΋ɺ
    ͦͷޙͷߦಈม༰͕ى͖ͳ͍͜ͱ΋͋Δɻ
    ✔૊৫ͷจ຺Ͱ͸มԽ͕࣌ؒࠩͰ΍ͬͯ͘Δ͜
    ͱ΋ଟ͘ϑΟʔυόοΫΛ͙͢ʹಘʹ͍͘ɻ
    ✔΋ͬͱ͏·͘ϑΝγϦςʔτ͕Ͱ͖ͨͷͰ͸
    ͳ͍͔ʁͱৗʹࣗ໰ࣗ౴͢Δɻ


    View Slide

  32. ͙͢ʹঢ়گ͕มΘΔ
    ✔ද৘ɺ໨ઢɺଶ౓ͳͲͷඇݴޠίϛϡχέʔ
    γϣϯ΍ͪΐͬͱͨ͠ҰݴͰͦΕ·Ͱͷ৺ཧత
    ҆શੑ͕ߴ͔ͬͨ৔͕Ұม͢Δ͜ͱ͕͋Δɻ
    ✔࿩͕ͨ͠Γͷਓ͕ଟ͍ఔɺ࿦఺΍ؔ৺͝ͱ͕
    ඈΜͩΓɺෳࡶʹབྷΈ߹͍ɺަ௨੔ཧͲ͜Ζ͔ɺ
    ݱࡏҐஔΛݟࣦ͏ɻ

    View Slide

  33. ϑΝγϦςʔγϣϯʹప͢Δ͜ͱ
    ✔͍͍ͭͭࣗ෼͕ਓͷࢀՃऀͱͯ͠ͷ๧ࢠΛ
    ͔Ϳͬͯ͠·͍ɺٞ࿦ʹࢀՃͯ͠͠·͏ɻ
    ✔ऴΘͬͨޙʹ࿩͗ͯ͢͠޴͕ס͍͍ͯΔͷ͸ɺ
    ࿩͠ա͔͗΋͠Εͳ͍ɻ

    View Slide

  34. ϑΝγϦςʔγϣϯͷָ͠͞
    IUUQTVOTQMBTIDPNQIPUPT[JW3P"18:

    View Slide

  35. ϑΝγϦςʔγϣϯͷָ͠͞
    ✔ಥഁޱ͕ݟ͔ͭͬͨ࣌
    ✔੎͍͕ੜ·Εͨ࣌
    ✔ϑΝγϦςʔτ͕ෆཁʹͳͬͨ࣌

    View Slide

  36. νʔϜ͕ࣗݾ૊৫Խ͠ɺ
    લਐ͍ͯ͠Δ࣌
    IUUQTWJTVBMIVOUDPNQIPUP

    View Slide

  37. ݱ৔ίʔν͕ϑΝγϦςʔτ͢Δ࣌ʹ
    େࣄʹ͍ͯ͠Δͭͷ͜ͱ
    IUUQTVOTQMBTIDPNQIPUPT.,YCHRDD

    View Slide

  38. ݱ৔ίʔν͕ϑΝγϦςʔτ͢Δ࣌ʹ
    େࣄʹ͍ͯ͠Δͭͷ͜ͱ
    ✔໨తʹ஧੣Λ੤͏
    ✔ೖ೦ͳ४උ
    ✔;Γ͔͑Γ

    View Slide

  39. Copyright (c) 2014 Guild Works Inc.
    ໨తʹ஧੣Λ੤͏
    IUUQTWJTVBMIVOUDPNQIPUP

    View Slide

  40. ໨తʹ஧੣Λ੤͏
    ✔ͦͷ৔΍໨తʹ஧੣Λ੤͏͜ͱ͕େࣄ
    ✔ͳΜͱͳ͘ͳงғؾͰਐΜͰ͍Δײ͕͋Δ࣌
    ʹ͸ࢹ࠲Λม͑Δ໰͍͔͚Λͨ͠Γͯ͠ɺӽڥ
    Λଅ͢
    ✔z৔ΛऴΘΒͤΔ͜ͱzʹྲྀΕͳ͍Α͏ʹ͢Δ

    View Slide

  41. View Slide

  42. Copyright (c) 2014 Guild Works Inc.
    ೖ೦ͳ४උ
    IUUQTVOTQMBTIDPNQIPUPT.TT&J6.

    View Slide

  43. ೖ೦ͳ४උ
    ✔৔ͷ؀ڥΛ֬ೝ͢Δ

    ɹۭؒͷ޿͞΍؀ڥͳͲΛ೺Ѳ͢Δɻ
    ✔ظ଴Λ͢Γ߹ΘͤΔ

    ɹεςʔΫϗϧμʔ΍ڧ͍ԿΒ͔ͷҙࢥΛ࣋ͬ
    ͨਓͱώΞϦϯάΛ͢Δɻ
    ✔ΞδΣϯμΛ͓ͭͬͯ͘͘

    ɹϑΝγϦςʔτ͢Δࡍͷಓے͕ݟ͑ΔԽͰ͖ɺ
    ࢀՃऀͷ҆৺ײΛߴΊΔ͜ͱ͕Ͱ͖Δɻ


    View Slide

  44. ࢀߟɿΞδΣϯμͷྫ
    ʲ໨తʳ͜ͷ৔͕ͳΜͷͨΊʹ͋Δͷ͔ʁ
    ʲΰʔϧʳ͜ͷ৔͕ऴΘͬͨ࣌ʹͲ͏ͳ͍ͬͯΔͷ͔ʁ
    ʲίϯςϯπʳΰʔϧʹͨͲΓணͨ͘Ίʹ΍Δ͜ͱͱॴཁ࣌ؒɻ

    ʲ४උ͓ͯ͘͜͠ͱʳεϜʔζʹਐΊΔͨΊʹࣄલʹ΍͓ͬͯ
    ͘͜ͱ͸ͳʹ͔ʁ
    ʲࢀՃऀͱͦͷ໾ׂʳࢀՃඞਢͷਓ͸୭ͰɺͦΕͧΕͲ͏͍͏
    ໾ׂ ظ଴
    ͔ʁ
    IUUQTEFWUBCKQFOUSZJOUFSOBM

    View Slide

  45. ;Γ͔͑Γ

    View Slide

  46. ;Γ͔͑Γ
    ✔͍Ζ͍Ζͳࢹ఺ɺ؍఺͔ΒͷϑΟʔυ
    όοΫΛड͚ͯͷ;Γ͔͑Γ
    ৔ʹࢀՃͨ͠ਓୡʹʮࣗ෼͕Ͳ͏ײ͔ͨ͡ʁʯ
    Λฉ͘
    όσΟ΍৔ͷ֎Ͱ؍࡯͍ͯͨ͠ਓʹ;Δ·͍ʹ
    ҙݟΛ΋Β͏
    ࣗ෼Ͱ಺লͰͷײ૝ઓΛ͢Δ

    View Slide

  47. ࢀߟɿόσΟ΍ϖΞίʔν
    ݱ৔ίʔνͰόσΟΛ૊Ή͜ͱͷҙٛ

    IUUQTEFWUBCKQFOUSZJOUFSOBM
    ϖΞίʔνϯάϊεεϝ

    IUUQTKFJXPSLTDPNBSDIJWFTFOKPZQBJS
    DPBDIJOH

    View Slide

  48. Copyright (c) 2014 Guild Works Inc.
    IUUQTXXXqJDLSDPNQIPUPTTUPNQZ
    ࢀߟॻ੶

    View Slide

  49. ࢀߟॻ੶
    ✔ϑΝγϦςʔγϣϯೖ໳
    IUUQTBN[OUP%-#ZQ
    IUUQTBN[OUP2O&,NK
    ✔ϑΝγϦςʔγϣϯɾάϥϑΟο
    Ϋʕٞ࿦Λʮݟ͑ΔԽʯ͢Δٕ๏
    IUUQTBN[OUP%+%R
    ✔ϑΝγϦςʔλʔཆ੒ߨ࠲ʕਓͱ
    ૊৫Λಈ͔͢ྗ͕਎ʹͭ͘

    View Slide

  50. Copyright (c) 2014 Guild Works Inc.
    ·ͱΊ
    IUUQTVOTQMBTIDPNQIPUPTLW*"L+@"D

    View Slide

  51. ϑΝγϦςʔγϣϯͷ೉͠͞
    ✔Αͦ͞͏ͳղ͕Θ͔ΓͮΒ͍
    ✔͙͢ʹঢ়گ͕มΘΔ
    ✔ϑΝγϦςʔγϣϯʹప͢Δ͜ͱ

    View Slide

  52. ϑΝγϦςʔγϣϯͷָ͠͞
    ✔ಥഁޱ͕ݟ͔ͭͬͨ࣌
    ✔੎͍͕ੜ·Εͨ࣌
    ✔ϑΝγϦςʔτ͕ෆཁʹͳͬͨ࣌

    View Slide

  53. ݱ৔ίʔν͕ϑΝγϦςʔτ͢Δ࣌ʹ
    େࣄʹ͍ͯ͠Δͭͷ͜ͱ
    ✔໨తʹ஧੣Λ੤͏
    ✔ೖ೦ͳ४උ
    ✔;Γ͔͑Γ

    View Slide

  54. ϑΝγϦςʔγϣϯͷ
    ώϯτʹͳΕ͹޾͍Ͱ͢
    IUUQTVOTQMBTIDPNQIPUPTZGF@*86

    View Slide