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Trusted Advisors
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chrislema
July 07, 2013
Business
4
160
Trusted Advisors
A presentation for the 2013 Emphasys Academy on being a Trusted Advisor
chrislema
July 07, 2013
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Transcript
TRUSTED ADVISOR Becoming a
When you think of a trusted advisor, who do you
think of?
USED CAR SALESMAN
YOUR PHYSICIAN
Why do you think we all have the same reaction?
IT ALL COMES DOWN TO TRUST
= TRUSTWORTHINESS CREDIBILITY + RELIABILITY + INTIMACY SELF-ORIENTATION
CONSISTENTLY ACT TO EARN TRUST
FOCUS ON OTHERS
COLLABORATE
A LONG-TERM PERSPECTIVE
A HABIT FOR TRANSPARENCY
WHEN PEOPLE TRUST YOU YOU CAN SAY NO
WHEN PEOPLE TRUST YOU WE WILL EARN MORE
ISN’T IT TIME WE ALL WERE TRUSTED ADVISORS?