Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Trusted Advisors
Search
chrislema
July 07, 2013
Business
180
4
Share
Trusted Advisors
A presentation for the 2013 Emphasys Academy on being a Trusted Advisor
chrislema
July 07, 2013
More Decks by chrislema
See All by chrislema
El diseño de la página del producto perfecto
chrislema
0
450
Getting what you want without becoming who you're not
chrislema
1
320
Coupons, Order Bumps & One-time Offers
chrislema
1
400
ECommerce Segmentation
chrislema
0
670
Designing the Perfect Product Page (for eCommerce Stores)
chrislema
1
470
eCommerce Decision Making - How Customers Decide What To Buy
chrislema
1
740
Bringing a new WordPress product into the market
chrislema
1
280
Leading Smarter People
chrislema
0
340
Online Learning
chrislema
0
550
Other Decks in Business
See All in Business
株式会社スピークバディ 会社紹介資料
speakbuddy
1
220k
営業職/新卒向け会社紹介資料(テックファーム株式会社)
techfirm
1
1.5k
合同会社DMM.com ヘルスケア本部 サービス紹介資料
dmm
0
2.7k
Product Management Summit 2026 リチェルカ登壇資料『PdMを廃止しました。』
recerqainc
0
1.2k
複雑なシステムから大学職員を救う自律型エージェント「だっこくん」
micknerd
0
140
ドラクエふりかえり - ふりかえりカンファレンス2026
pinboro
1
140
リーシング・マネジメントコンサルティング_企業採用概要
yngraphy
0
130
StoryHub_Company Deck_20260410
storyhubjp
0
260
フルカイテン株式会社 採用資料
fullkaiten
0
85k
Remote First: Building Distributed Teams that Win
jnunemaker
PRO
1
110
何者かになる必要はあるのか?
kkb1016
0
190
【エンジニア職】中途採用向け会社説明資料(テックファーム株式会社)
techfirm
0
7.1k
Featured
See All Featured
End of SEO as We Know It (SMX Advanced Version)
ipullrank
3
4.1k
Taking LLMs out of the black box: A practical guide to human-in-the-loop distillation
inesmontani
PRO
3
2.2k
Google's AI Overviews - The New Search
badams
0
980
Navigating the Design Leadership Dip - Product Design Week Design Leaders+ Conference 2024
apolaine
0
280
Highjacked: Video Game Concept Design
rkendrick25
PRO
1
340
Building a A Zero-Code AI SEO Workflow
portentint
PRO
0
460
The Cost Of JavaScript in 2023
addyosmani
55
9.9k
Skip the Path - Find Your Career Trail
mkilby
1
110
Responsive Adventures: Dirty Tricks From The Dark Corners of Front-End
smashingmag
254
22k
Building Experiences: Design Systems, User Experience, and Full Site Editing
marktimemedia
0
480
Efficient Content Optimization with Google Search Console & Apps Script
katarinadahlin
PRO
1
510
Leading Effective Engineering Teams in the AI Era
addyosmani
9
1.9k
Transcript
TRUSTED ADVISOR Becoming a
When you think of a trusted advisor, who do you
think of?
USED CAR SALESMAN
YOUR PHYSICIAN
Why do you think we all have the same reaction?
IT ALL COMES DOWN TO TRUST
= TRUSTWORTHINESS CREDIBILITY + RELIABILITY + INTIMACY SELF-ORIENTATION
CONSISTENTLY ACT TO EARN TRUST
FOCUS ON OTHERS
COLLABORATE
A LONG-TERM PERSPECTIVE
A HABIT FOR TRANSPARENCY
WHEN PEOPLE TRUST YOU YOU CAN SAY NO
WHEN PEOPLE TRUST YOU WE WILL EARN MORE
ISN’T IT TIME WE ALL WERE TRUSTED ADVISORS?