Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Trusted Advisors

Avatar for chrislema chrislema
July 07, 2013
Business
4
170

Trusted Advisors

A presentation for the 2013 Emphasys Academy on being a Trusted Advisor

Avatar for chrislema

chrislema

July 07, 2013
Tweet

More Decks by chrislema

See All by chrislema
El diseño de la página del producto perfecto
Avatar for chrislema chrislema
0
420
Getting what you want without becoming who you're not
Avatar for chrislema chrislema
1
270
Coupons, Order Bumps & One-time Offers
Avatar for chrislema chrislema
1
370
ECommerce Segmentation
Avatar for chrislema chrislema
0
600
Designing the Perfect Product Page (for eCommerce Stores)
Avatar for chrislema chrislema
1
440
eCommerce Decision Making - How Customers Decide What To Buy
Avatar for chrislema chrislema
1
680
Bringing a new WordPress product into the market
Avatar for chrislema chrislema
1
240
Leading Smarter People
Avatar for chrislema chrislema
0
300
Online Learning
Avatar for chrislema chrislema
0
500

Other Decks in Business

See All in Business
AI活用が促進される上司や社内制度、前提となる環境について（Bizメンバー目線）
Avatar for Shuichiro Takeda stxd1
0
310
【会社紹介資料】株式会社エーピーコミュニケーションズ
Avatar for AP Communications Co., Ltd. apcom
0
5.3k
クリアル株式会社_会社概要
Avatar for CREAL creal
PRO
0
570
WebCMS 概観 MTDDC Meetup TOHOKU 2025
Avatar for Daiji Hirata hirata
0
250
「素晴らしさが伝われば仲間は増える」〜世代を超えて仲間を増やそう〜：国際ロータリー第2720地区会員増強拡大部門 部門長・熊本西南ロータリークラブ・日の丸産業（株） 代表取締役社長 奥村 誠基 氏
Avatar for 2720 Japan O.K. ロータリーEクラブ 2720japanoke
0
390
数字で見る松岡会計事務所
Avatar for Matsuoka Kaikei wf714201
0
370
AIで変わるPdMの役割──思考する力が武器になる
Avatar for Itsuki Kakitani itsukikacky
18
12k
タケウチグループRecruit
Avatar for タケウチグループ takeuchigroup
0
7.4k
拝啓、登壇回数0回だった一年前の私へ
Avatar for Natty | なってぃ natty_natty254
4
110
アークエル株式会社 会社説明資料
Avatar for アークエル株式会社 aakel
1
6k
DSお仕事図鑑
Avatar for The Japan DataScientist Society datascientistsociety
PRO
0
2.1k
【Progmat】Monthly-ST-Market-Report-2025-Jul.
Avatar for progmat progmat
0
570

Featured

See All Featured
Building Better People: How to give real-time feedback that sticks.
Avatar for Will Jessup wjessup
367
19k
Adopting Sorbet at Scale
Avatar for Ufuk Kayserilioglu ufuk
77
9.5k
Large-scale JavaScript Application Architecture
Avatar for Addy Osmani addyosmani
512
110k
Practical Tips for Bootstrapping Information Extraction Pipelines
Avatar for Matthew Honnibal honnibal
PRO
23
1.4k
How STYLIGHT went responsive
Avatar for nonsquared nonsquared
100
5.7k
Creating an realtime collaboration tool: Agile Flush - .NET Oxford
Avatar for Marc Duiker marcduiker
31
2.2k
Become a Pro
Avatar for Speaker Deck speakerdeck
PRO
29
5.5k
Measuring & Analyzing Core Web Vitals
Avatar for Philip Tellis bluesmoon
8
560
How to Create Impact in a Changing Tech Landscape [PerfNow 2023]
Avatar for Tammy Everts tammyeverts
53
2.9k
Art, The Web, and Tiny UX
Avatar for Lynn Fisher lynnandtonic
301
21k
Templates, Plugins, & Blocks: Oh My! Creating the theme that thinks of everything
Avatar for Michelle Schulp Hunt marktimemedia
31
2.5k
What’s in a name? Adding method to the madness
Avatar for Product Marketing Alliance productmarketing
PRO
23
3.6k

Transcript

  1. TRUSTED ADVISOR Becoming a

  2. When you think of a trusted advisor, who do you

    think of?

  3. USED CAR SALESMAN

  4. YOUR PHYSICIAN

  5. Why do you think we all have the same reaction?

  6. IT ALL COMES DOWN TO TRUST

  7. = TRUSTWORTHINESS CREDIBILITY + RELIABILITY + INTIMACY SELF-ORIENTATION

  8. CONSISTENTLY ACT TO EARN TRUST

  9. FOCUS ON OTHERS

  10. COLLABORATE

  11. A LONG-TERM PERSPECTIVE

  12. A HABIT FOR TRANSPARENCY

  13. WHEN PEOPLE TRUST YOU YOU CAN SAY NO

  14. WHEN PEOPLE TRUST YOU WE WILL EARN MORE

  15. ISN’T IT TIME WE ALL WERE TRUSTED ADVISORS?